![]() I can supply a PEF files with associated XMP if that helps. I then did the same with the same file under ASP3 and Aftershot HDR and got "load image failed". I then asked ASP2 to open the file in Aftershot HDR and there was no problem. ![]() I closed ASP3 and opened ASP2, I could see both the thumbnails and edit them. I then opened the same folder with ASP3 and I could see the thumbnails but they would not open in the editing window. I now created some more PEF files with my camera, copied them onto my hard drive and then imported them into ASP2, all worked perfectly. once again ASP2 was asked to import the folder, it created the folder but did not import the PEF files. I deleted the "empty" folder reference in ASP2, closed ASP2 and restarted it. This powerful RAW photo editor reveals your true creative potential and frees you from high costs, endless subscriptions, and hours spent editing at your computer. I then checked with ASP2, it could see the folder created by ASP3 but could would not import the files into it. Edit faster, deliver higher quality images sooner and get back behind the camera where you belong with Corel AfterShot Pro 3. I then carried out the same process using new PEF files using ASP3, ASP3 could see the folder but failed to import the files. I created a new folder full of new PEF files, I then imported the contents of that folder into ASP2 and all worked perfectly, I could see and manipulate the files. Press the Windows logo and 'R' on your keyboard to show up the Run window.Īn update: Corel have asked for my camera model, a K3. > You also need to delete your temporary files. Rename "AfterShot 2" to "AfterShot 2_OLD". I suggest resetting your ASP3 by following the steps below. > I appreciate bringing your query to our attention. > as I explained below my computer is running a version of Linux, Ubuntu by many RAW image-editing applications, such as Corel AfterShot Pro. > Thanks for the reply but your instructions are for a Windows system and XMP support for RAW files Corel PaintShop Pro can now read and import data saved. > Please do not hesitate to contact us with any further questions. > Sorry about that, I would recommend reinstalling your ASP3 and see if there'll be differences. > Thank you for contacting Corel Technical Support. ![]() To add additional comments, reply to this email. > Your request (3638657) has been updated. > #- Please type your reply above this line -# On 16/05/16 19:29, Corel Customer Support wrote: A number of people on the forum have the same problem. I have also tried removing ASP2, installing ASP3 again and still no support for PEF. ![]() I have also renamed the config file, restarted ASP3 so it created a new config file and still it won't open PEF images. Their advice seems to revolve around "try re-installing ASP3", what next? Try turning you computer off and on again, or re-installing your operating system? I even dug out a laptop, loaded a fresh install of Ubuntu 16.04 and in that case ASP3 wouldn't even run at all. Whether you’re batch processing thousands of RAW images, or making detailed adjustments to your latest prize-winning shot, AfterShot Pro 2 gives you the tools to quickly take complete control over every aspect of your photo workflow.I can supply a K3 PEF file but so far Corel haven't asked for one, in fact they don't seem to be interested in my case at all, Ticket (3638657). With unparalleled speed and power, and a sleek new interface, AfterShot Pro 2 is a RAW converter, non-destructive photo editor and complete high-speed photo manager in one. ![]() AfterShot Pro 2 is the best way to unlock the freedom and flexibility of shooting RAW. “ Corel AfterShot Pro 2 is changing the way the world works with RAW, with 64-bit performance that’s 30% faster than AfterShot Pro 1 and up to 4x faster than the competition. Crop, straighten, pulling the exposed areas, processing and noise reduction, color correction and much more. There is no difference in what format your images in RAW or JPEG, you have the ability to edit your photos using various adjustment tools. ![]()
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